Service Desk Associate
TTI
About this role
The IT Service Desk Technician (Level 1) provides first-line support to end-users, handling troubleshooting, service requests, and issue resolution to ensure customer satisfaction. The role involves communication with support teams, documentation, and technical problem solving related to hardware, software, and network issues.
Skills
About TTI
tti.comTTI is a global specialty distributor of electronic components and supply‑chain services. The company supplies connectors, passives (resistors, capacitors, inductors), electromechanical parts, discrete semiconductors and related components to OEMs, contract manufacturers and aftermarket customers across industries such as aerospace, automotive, industrial, medical and communications. TTI pairs broad inventories and vendor relationships with technical application support, kitting, inventory-management and logistics solutions to accelerate product development and production. Headquartered in the United States, it operates regional distribution and support centers worldwide.
About TTI
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for TTI.
Salary
$40k – $60k
per year