24 Hour Home Care
The IT Service Desk Technician I provides front-line IT support for employees at the Philadelphia office, focusing on resolving common service desk requests and troubleshooting workstations and office technology. This user-facing role involves supporting employee onboarding and offboarding while delivering timely, professional assistance to users across all technical experience levels. The position requires managing tickets, supporting Microsoft 365 applications, and maintaining accurate documentation and asset records.
Headquarters
El Segundo, California, United States
Company Size
10001+ employees
Founded
2008
24 Hour Home Care is a California-based in-home care provider that connects families, Medi-Cal members, and veterans to caregivers they know and trust. The company serves three communities: individuals with intellectual and developmental disabilities, Medi-Cal members needing support to stay safely at home, and veterans requiring help with daily living and personal care. A core differentiator is empowering clients to choose their own caregiver, fostering more personal and consistent care relationships across a statewide footprint.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 24 Hour Home Care.
17% below the average for this role