Fitch Group
Fitch Group is seeking a Service Desk Technician to provide 24x5 IT support to over 6,000 global users. The role involves triaging, troubleshooting, and resolving incidents and requests for Windows and Mac endpoints, Microsoft 365, and collaboration tools. The technician will also manage escalations, improve service desk processes, and ensure efficient onboarding and offboarding.
We have breadth and depth across our global team, allowing us to deliver value to our clients. We employ more than 5,000 people in 31 countries, including nearly 1,700 analysts.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fitch Group.
Fitch Group didn’t post a salary, so this is our estimate from similar listings.