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IT Service Management Analyst at New York City Government - ApplyBlast

IT Service Management Analyst

New York City Government

8 months ago

Hybrid

Full Time

Medior

0 applicants

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About this role

The IT Service Management Analyst ensures the efficiency, reliability, and financial sustainability of IT services and cloud environments by transforming operational and financial data into actionable insights. The role involves monitoring IT performance, analyzing costs, and supporting continuous improvement in IT service processes.

Skills

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Data Science, Business Administration

About New York City Government

nyc.gov

Headquarters

New York, New York, United States

NYC.gov is the official web portal of the New York City government, acting as a centralized access point to municipal information, services, and updates for residents, businesses, and visitors. The site provides real‑time statuses and practical services—parking, school schedules, trash collection, permits, benefits, public safety alerts, and online transactions—along with news and agency announcements. Designed for broad accessibility, nyc.gov aggregates agency resources, forms, and contact channels to simplify interactions with city government and streamline service delivery. It also supports emergency notifications, multilingual information, and digital tools to help users find services and apply for programs.