An IT Service Level Management Process Owner is responsible for establishing and improving Service Level Management processes, defining IT services, building frameworks, and partnering with various teams to ensure measurable service outcomes. The role involves governance, continual improvement, and leveraging ServiceNow for service reporting and management.
Headquarters
Mountain View, California, United States
Company Size
10001+ employees
Founded
1998
Google is a multinational technology company best known for its search engine and its mission to organize the world’s information and make it universally accessible and useful. Beyond search, it develops a broad portfolio of consumer and enterprise products — including Android, Chrome, Gmail, Maps, YouTube, Google Workspace, and Google Cloud — plus developer platforms, APIs, and AI services. Its core business is digital advertising, underpinned by massive global infrastructure and data centers, while research arms like Google Research and DeepMind drive advances in AI and cloud computing. Google is a subsidiary of Alphabet Inc. and serves billions of users, developers, and businesses worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Google.
13% below the average for this role
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