IT Service Management Process Owner Sr
Dayforce
About this role
The organization is seeking an IT Service Level Management Process Owner to establish, standardize, and continuously improve Service Level Management practices across its services environment. The role involves defining and documenting IT services, building an SLA/OLA framework, and leveraging ServiceNow for service definition and performance reporting.
Skills
Qualifications
About Dayforce
dayforce.comDayforce is a global, cloud-based human capital management (HCM) platform that unifies payroll, HR, benefits, talent, workforce management and analytics in a single application. It provides continuous payroll calculation and global payroll processing, talent management, workforce planning, and flexible pay solutions such as Dayforce Wallet for on‑demand pay. AI-powered insights and analytics help organizations manage compliance, optimize labor costs, and develop talent at scale; Dayforce serves thousands of customers and supports employees across 200+ countries and territories.
About Dayforce
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Dayforce.
Salary
$85k – $105k
per year
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