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IT Service Optimization Analyst at Sanford Health - ApplyBlast

IT Service Optimization Analyst

Sanford Health

2 months ago

3.4 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The IT Service Optimization Analyst works on the Technology Solutions Continuous Improvement & Automation team to analyze and redesign IT service workflows, reducing manual effort and improving efficiency. The role partners with platform, infrastructure, and service desk teams to implement automation and self‑service solutions, measuring outcomes with defined KPIs.

Responsibilities

Lead continuous process improvement initiatives
Design and implement workflow automation solutions
Partner with cross‑functional teams to optimize IT service operations

Skills

Qualifications

Bachelor's degree in Business, Operations, Information Systems, Industrial Engineering or related fieldLean Six Sigma training or certification

About Sanford Health

sanfordhealth.org

Headquarters

Sioux Falls, South Dakota, United States

Company Size

10001+ employees

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Sanford Health is the largest rural health system in the United States, headquartered in Sioux Falls, South Dakota, serving over 2 million patients across 320,000 square miles. The integrated health system operates 58 medical centers, 289 clinic locations, 145 senior living centers, and over 1,100 active clinical trials. Sanford Health also offers health insurance plans, genetic medicine, and world clinic locations, with a mission to transform the healthcare experience in America's heartland.