IT Service Support Analyst 1 - COM Office of Research

Alumni Network Job Board(1 month ago)

OnsiteFull TimeJunior$38,179 - $52,065 (estimated)Medicine | Office of Research Administration

About this role

The IT Service Support Analyst 1 provides daily technical and maintenance support for administrative and research information systems within the College of Medicine Office of Research, reporting to the Manager-Information Technology. The role helps ensure continuous system operation through hardware and software support, first-level troubleshooting, system monitoring, and mobile device management, and assists with equipment delivery and user instruction.

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Required Skills

Technical Support
Troubleshooting
Hardware Support
Software Support
Mobile Devices
System Monitoring
Customer Service
Vendor Coordination
Hardware Installation
Peripheral Devices

Qualifications

Bachelor's Degree in Computer & Information Science

About Alumni Network Job Board

osu.edu

The Ohio State University is a large, mission-driven land‑grant public research university headquartered in Columbus, Ohio, with multiple regional campuses across the state. It offers comprehensive undergraduate, graduate and professional programs and is home to the Wexner Medical Center, nationally recognized research institutes, and extensive extension and outreach services. Ohio State is known for high research activity and significant external funding, partnering with industry and communities to drive innovation and economic development. The university also has a prominent athletic tradition (the Buckeyes) and serves a diverse student body through teaching, research, and public service.

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