Tier 1 Support Specialist / Information Technology Spec 1
Minnesota State Colleges and Universities(1 month ago)
About this role
The Tier 1 Support Specialist provides primary first-level technical support within the Information Technology Services team, handling incoming technology support requests and performing first-level troubleshooting. This role involves maintaining college computing hardware and software as well as supporting multimedia technology systems for effective teaching and presentations.
Required Skills
- Technical Support
- Troubleshooting
- Customer Service
- Hardware Maintenance
Qualifications
- Two Years Experience in Help Desk Support
- Knowledge of Microsoft and Apple Operating Systems
- Basic Networking Knowledge
About Minnesota State Colleges and Universities
minnstate.eduWelcome to the Minnesota State Colleges and Universities system, a system of 33 public colleges and universities with 54 campuses throughout Minnesota.
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