IT Service Support Lead
Norton Rose Fulbright(4 days ago)
About this role
This is a customer-focused IT support role within a legal environment, emphasizing in-office support and project management. The role involves building strong relationships with clients, handling IT queries, and managing hardware and mobile assets. It requires extensive experience in IT coordination and support, particularly in a high-level support setting.
Required Skills
- Microsoft Windows 11
- Office 365
- Active Directory
- Remote Support
- Ticketing Systems
- Mobile Device Management
- Hardware Asset Management
- TeamViewer
- Encryption Software
- Major Incident Management
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