IT Servicedesk Agent (w/m/d) - Italienischkenntnisse
Fielmann(1 month ago)
HybridFull TimeJunior$59,951 - $79,777 (estimated)Information Technology
Apply NowAbout this role
The Service Desk is part of the IT department and provides daily IT support to over 24,000 employees as the primary point of contact for IT system issues. The role emphasizes support for Italian subsidiaries while also assisting German-speaking colleagues across software and hardware matters. It is embedded in a collaborative team focused on professional service, development, and transparent communication.
Required Skills
- IT Support
- Ticketing
- Troubleshooting
- Windows 10
- Office 365
- Active Directory
- Service Management
- ITIL
- Hardware Installation
- Software Installation
+4 more
Qualifications
- Technical Vocational Training
- ITIL
About Fielmann
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