IT ServiceDesk Analyst
JB Poindexter & Co
About this role
The Service Desk Administrator provides Tier 1 support to customers, diagnosing and resolving technical issues via phone, email, and chat. The role involves troubleshooting, escalation, and documentation within a fast-paced environment, ensuring adherence to company policies and safety standards.
Skills
Qualifications
About JB Poindexter & Co
jbpoindexter.comJB Poindexter & Co (JBPCO) is a commercial vehicle and truck body manufacturer that designs, engineers, and supplies service/utility truck bodies, vocational platforms, and related automotive manufacturing solutions. The company serves fleets, dealers, and commercial customers with durable, purpose-built products for work trucks and specialty applications. Known for quality manufacturing and industry expertise, JBPCO positions itself as a trusted partner for organizations needing reliable truck equipment and upfit solutions.
About JB Poindexter & Co
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for JB Poindexter & Co.
Salary
$48k – $72k
per year
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