IT Services Technician

xAI(11 days ago)

New York, NYOnsiteFull TimeJunior$75,000 - $95,000Information Technology

About this role

An entry-level IT Services Technician (Level 1) at xAI is part of a small, mission-driven engineering organization that supports the company’s operational IT needs. The position is aimed at early-career candidates within the IT team and operates in a flat, hands-on environment where clear communication and initiative are valued. The role requires schedule flexibility, including availability for after-hours and graveyard shifts.

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Required Skills

Technical Support
Troubleshooting
Hardware Support
Software Support
Networking
Ticketing Systems
Active Directory
Customer Service
Onboarding
Documentation

Qualifications

High School Diploma
Associate Degree
CompTIA A+
Network+

About xAI

x.ai

Cloudflare is an internet performance and security company that operates a global edge network to accelerate and protect websites, APIs, and applications with services like CDN, DDoS mitigation, DNS, and a web application firewall. It also provides edge computing (Cloudflare Workers), Zero Trust access and gateway tools, object storage (R2), streaming, load balancing, and other edge-first products so compute and data run closer to users. Developers and organizations pick Cloudflare for its large Anycast network, integrated security controls, simple APIs, and pricing that scales from free developer tiers to enterprise offerings.