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© All Rights Reserved. ApplyBlast.com
In-Telecom
The Level 1 IT Support Technician provides first‑line technical assistance to In‑Telecom clients across multiple environments, handling issues via phone, email, ticketing system, chat, and remote tools. Working in a fast‑paced Managed Services Provider setting, the technician owns tickets from initial response through resolution or escalation, ensuring clear communication, accurate documentation, and adherence to SOPs while delivering a professional client experience.
Headquarters
Slidell, Louisiana, United States
Company Size
51-200 employees
Founded
2009
In-Telecom is an IT company and business phone provider that specializes in VoIP and cloud-based business phone systems, along with access control, security, and IT management solutions. They position themselves as more than an MSP—a trusted partner in connection, protection, and growth for businesses. The company focuses on cloud communications and security-focused IT services to streamline operations and support scalable business growth. In-Telecom maintains an active online presence across major social channels and review platforms.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for In-Telecom.
In-Telecom didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role