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IT Site Engineer at SharkNinja - ApplyBlast

IT Site Engineer

SharkNinja

2 months ago

2.8 on Glassdoor

Needham, Massachusetts, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The IT Site Engineer is a first‑line technology support role within SharkNinja’s Information Technology organization, responsible for resolving incidents, provisioning hardware and user access, and delivering consistent, high‑quality support to both office and remote associates. The position collaborates across IT teams, escalates complex issues, and contributes to continuous improvement of support processes and documentation.

Responsibilities

Serve as first point of contact for IT incidents and service requests
Troubleshoot Windows and macOS endpoints and network connectivity issues
Manage user accounts and access through Active Directory and Entra ID

Skills

Qualifications

CompTIA A+ITIL 4 Foundation

About SharkNinja

sharkninja.com

Headquarters

Needham Heights, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1994

View Profile

SharkNinja (brands Shark and Ninja) designs and sells innovative small home appliances and cleaning solutions—most notably vacuums, floor cleaners, kitchen appliances (blenders, air fryers, cookers), and personal care/beauty devices—built to make everyday life easier. The company focuses on performance-driven engineering, practical features, and user-friendly design to deliver better cleaning and cooking results. SharkNinja sells through its direct online store and major retail partners worldwide and supports products with warranties and customer service. Consumers choose SharkNinja for reliable, tech-forward appliances that prioritize convenience and value.