W2 Consulting
The role provides first‑line support for IT incidents and service requests, handling hardware, software, and network issues for end‑users via phone, email, chat, and in‑person interactions. The analyst documents, tracks, and resolves tickets using an ITSM system and escalates when necessary, while maintaining a positive customer service attitude.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for W2 Consulting.
W2 Consulting didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role