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© All Rights Reserved. ApplyBlast.com
Magna Legal Services
The role leads and grows the IT Support Analyst team for Magna's digital court reporter product, Maggie, overseeing incident management, escalation, and the creation of runbooks, knowledge base, and training materials. The leader ensures rapid triage and resolution of live-production issues, coordinates with IT, engineering, and MSP partners, and manages on‑call rotations and support metrics to provide fast, reliable assistance to court reporters during depositions.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
501-1000 employees
Founded
2007
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Magna Legal Services.
31% below the average for this role