Madano
The IT Technician Level 1 serves as the first point of contact on the Service Desk, handling ticket triage, first‑line support, and escalation to senior technicians while adhering to SLAs and maintaining documentation. The role also involves participating in on‑call rotations, contributing to knowledge base articles, and supporting IT projects as needed.
Headquarters
London, England, United Kingdom
Company Size
51-200 employees
Founded
2004
Madano is a communications and public affairs agency that works with companies shaping the future through science, technology and engineering. They help clients tell their story, make the right connections, change attitudes and influence behaviours across areas such as healthcare and the net‑zero transition. Madano provides strategic counsel and integrated communications capabilities to support reputation, stakeholder engagement and policy influence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Madano.
Madano didn’t post a salary, so this is our estimate from similar listings.
35% below the average for this role
1 month ago