IT Support Analyst
Swile
About this role
This role is an onsite IT Support position based in São Paulo, responsible for ensuring a smooth IT experience for employees in the Brazilian office. The IT Support professional will handle level 1 and 2 support, manage hardware and software setups, and maintain office IT infrastructure. They will collaborate with IT colleagues in Brazil and France to improve overall IT systems and contribute to various IT projects. The position requires full English proficiency and at least two years of experience in the IT field.
Skills
About Swile
swile.coSwile is an employee experience platform built around a smart payment card and mobile app designed to boost workplace engagement. It centralizes and digitizes employee benefits — meal vouchers, gifts and rewards, mobility and expense handling — while giving HR teams tools to distribute, track and manage perks. Companies choose Swile for its modern card+app user experience, payroll/HR integrations, and the ability to simplify benefits administration while improving retention and employee satisfaction.
Recent company news
FinTech FuturesSwile and Enfuce launch multi-benefit card in Brazil
Nov 13, 2025
TravolutionTrainline and Swile Travel renew and expand partnership
1 month ago
TechCrunchEmployee benefits startup Swile expects to become profitable next quarter
Jul 12, 2023
Tech Funding NewsPivot: Founded by Ex-Qonto, Wave.ai, and Swile execs, secures €20M for innovative P2P solution
Dec 13, 2023
TechCrunchSwile raises $200 million for its employee benefits card and app
Oct 11, 2021
About Swile
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Swile.
Salary
$71k – $96k
per year