Thirdoctet
A Service Desk Analyst at Third Octet provides technical support for Managed Services offerings, including monitoring, continuity, and cloud management. The role involves troubleshooting complex incidents, supporting internal and client IT infrastructure, and maintaining documentation while adhering to SLAs. Candidates must be comfortable with a remote-first setup but capable of visiting local businesses in the GTA.
Third Octet is a Canadian Managed Service Provider (MSP) that has been serving small and mid-sized businesses since 2007. The company offers managed IT and cybersecurity, cloud and infrastructure, AI and automation, and IT strategy and modernization services. Third Octet also provides its own Workplace OS platform, a connected system designed to modernize how businesses operate.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Thirdoctet.
Thirdoctet didn’t post a salary, so this is our estimate from similar listings.
5% below the average for this role