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© All Rights Reserved. ApplyBlast.com
Simmons & Simmons
The IT Support Analyst provides first-line technical support to system users experiencing IT-related issues, utilizing a call management system to record, diagnose, and resolve problems. The role involves working on varying shift patterns to assist with incidents, questions, and requests while adhering to KPI targets and escalation procedures. This position requires collaboration with the IT team to identify recurring issues and contribute to solutions that reduce incident volume.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
1896
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Simmons & Simmons.
Simmons & Simmons didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role