Nightingale Education Group
The IT Support and Service Manager leads the Learner Helpdesk and Collaborator Service Desk, delivering reliable technology support and owning service management practices, incident management, and technology asset lifecycles. The role sets direction and standards for support teams, collaborates with Infrastructure and Security to resolve issues, and manages ITSM platform administration, SLAs, and asset lifecycle processes. This position requires leadership experience, ITIL knowledge, and technical proficiency in Microsoft 365 and endpoint support.
Headquarters
Salt Lake City, Utah, United States
Nightingale Education Group is a mission-driven organization committed to reinventing nursing education through innovative teaching, curriculum development, business partnerships, continuing education, and AI integration. The company operates multiple divisions—including Nightingale College, EvolveU, Innovations, and Solutions—offering distance-learning programs available across all U.S. states and territories. Nightingale Education Group works to strengthen the healthcare workforce, expand access to nursing education, and promote health equity nationwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nightingale Education Group.
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