Oxford Global Resources
The IT Support Coordinator serves as the first point of contact for technology support, managing the support case queue in Salesforce Service Cloud from intake to closure. This role coordinates laptop requests, performs endpoint troubleshooting, and manages the user account lifecycle in Microsoft Entra ID and Okta. The position delivers Tier 1 support for various devices and business systems while ensuring clear documentation and timely resolution of technical issues.
Headquarters
Beverly, Massachusetts, United States
Company Size
501-1000 employees
Founded
1984
Oxford Global Resources is a professional staffing and consulting solutions firm. It delivers expert staffing, co-managed consulting, and fully managed services with precision and agility. With 40 years of global experience in Life Sciences, IT, and Engineering, Oxford crafts customized solutions to optimize business processes and drive successful outcomes. The company partners with thousands of clients worldwide across diverse industries to provide the right talent—Right Talent. Right Now.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oxford Global Resources.
21% below the average for this role