IT Support Engineer II
Airwallex(28 days ago)
About this role
An IT Support Engineer II at Airwallex is responsible for overseeing day-to-day IT operations at the Singapore HQ, managing hardware, software procurement, and providing expert technical support to employees. This role serves as the first escalation point for local IT support, requiring strong communication and problem-solving skills while collaborating with various teams across the organization. Additionally, the engineer will onboard new hires, maintain documentation, and manage vendor relationships, all while adapting to the fast-paced nature of the rapidly growing startup environment.
Required Skills
- IT Support
- Customer Service
- Hardware Management
- Software Procurement
- Vendor Management
- Troubleshooting
- Documentation
- Onboarding
- Offboarding
- IT Knowledge Base
+10 more
About Airwallex
www.airwallex.comAirwallex is a global payments and financial platform that empowers businesses to operate internationally with ease. It offers a range of services, including global business accounts, high-speed money transfers, multi-currency cards, and embedded finance solutions. With a focus on reducing transaction fees and providing fast, easy payment solutions, Airwallex is designed to help companies scale efficiently in the global marketplace. Its technology is tailored to meet the diverse needs of businesses, enabling seamless online payments and financial management across multiple currencies.
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