About this role
The IT Support Engineer provides timely technical support and serves as the primary point of contact for employee IT needs across a cloud-based environment. The role ensures secure, dependable access to systems by maintaining endpoint devices, administering identities and access, and supporting productivity and collaboration tools. This position operates within the Business Systems team and supports a fully remote workforce while contributing to documentation, audits, and operational efficiency.
Required Skills
- IT Support
- MacOS
- Windows
- Endpoint Management
- VPN Support
- Google Workspace
- Microsoft 365
- Identity Management
- Single Sign-On
- Azure AD
+19 more
About SOCi
soci.aiWP Rocket is a premium WordPress performance plugin that speeds up websites using page caching, asset minification and concatenation, lazy loading, and CDN integration. It also offers database optimization, cache preloading, DNS prefetching and other file- and delivery-focused optimizations, plus rules for excluding or customizing cache behavior. Designed for ease of use, WP Rocket provides one-click setup, broad hosting and plugin compatibility, and commercial support and updates aimed at agencies, publishers, and businesses that want to improve site performance without deep technical work.