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© All Rights Reserved. ApplyBlast.com
Xantrion, Inc.
The IT Support Engineer provides front-line technical support and customer service to clients, handling requests via phone and on-site visits to resolve computer system, software, and hardware issues. The role involves prioritizing and tracking support tickets, collaborating with third-party providers, and ensuring timely resolution to maintain high customer satisfaction. This on-site position requires travel to client locations in Boston, MA, and demands strong diagnostic skills and a proactive, service-oriented approach.
Headquarters
Lafayette, California, United States
Company Size
51-200 employees
Founded
2000
Xantrion is a San Francisco–based IT firm (founded in 2000) that provides managed IT support and cybersecurity services to small and mid‑sized businesses across the Bay Area. They deliver outsourced technical support, infrastructure management, and proactive security to help SMBs reduce downtime, meet compliance needs, and scale IT without building large in‑house teams. With over two decades of local experience, Xantrion positions itself as a full‑service IT partner focused on operational reliability and cyber resilience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Xantrion, Inc..
6% above the average for this role