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© All Rights Reserved. ApplyBlast.com
Xantrion, Inc.
Xantrion is seeking a fully remote IT Support Engineer to provide front-line technical support and customer service to clients. The role involves handling support requests via phone, documenting and tracking issues in ConnectWise, and collaborating with internal teams and third-party providers to ensure timely resolution. This position requires strong communication skills and the ability to manage a high-volume ticket queue while maintaining a positive, customer-focused approach.
Headquarters
Lafayette, California, United States
Company Size
51-200 employees
Founded
2000
Xantrion is a San Francisco–based IT firm (founded in 2000) that provides managed IT support and cybersecurity services to small and mid‑sized businesses across the Bay Area. They deliver outsourced technical support, infrastructure management, and proactive security to help SMBs reduce downtime, meet compliance needs, and scale IT without building large in‑house teams. With over two decades of local experience, Xantrion positions itself as a full‑service IT partner focused on operational reliability and cyber resilience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Xantrion, Inc..
8% below the average for this role