Courser
The IT Support Engineer provides frontline technical assistance to employees and clients by diagnosing and resolving hardware, software, and network issues. This role involves managing user accounts, maintaining IT systems, and supporting projects like system upgrades and software deployments. The position requires strong analytical skills and a customer-oriented approach to ensure efficient resolution of IT challenges.
Courser is a nationally supported platform for locally operated managed service providers (MSPs), helping independent MSP owners grow by providing shared back-office resources, buying power, and a national standard of service — without giving up their brand or clients. For businesses, Courser connects them with elite, local MSPs offering managed IT services, cybersecurity, cloud, Microsoft 365, and help desk support. The company is SOC 2 Type 2 certified, ranked on the Inc. 5000, and serves clients across 35+ states through a network of 16 partner MSPs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Courser.
Courser didn’t post a salary, so this is our estimate from similar listings.