Mode
The IT Support Manager at Mode5 leads the Support and Network Operations Center teams, ensuring reliable, secure, and efficient IT services for clients. This role involves overseeing daily operations, coaching technicians, managing staffing and schedules, and acting as an escalation point for complex technical issues while maintaining high client satisfaction and SLA adherence.
Mode is a collaborative data platform that combines SQL, R, Python, and visual analytics in one place. Connect, analyze, and share, faster.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mode.
Mode didn’t post a salary, so this is our estimate from similar listings.
32% below the average for this role