innovaderm
The IT Support Services Manager leads the Service Desk and oversees endpoint management, Microsoft 365 services, and user support processes for a remote, Canada‑based CRO. The role manages a team, vendor relationships, and service delivery performance while ensuring compliance with regulatory standards and driving continuous improvement and automation.
Innovaderm Research is a dermatology-focused clinical research organization and Clinical Research Unit (CRU) that provides full‑service clinical trial solutions for sponsors and patients. The group operates patient-facing research sites and supports end-to-end dermatology study needs, from site execution to participant care. Innovaderm’s CRO business has transitioned to the Indero brand (see InderoCRO.com) while continuing to operate as a leading dermatology CRU.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for innovaderm.
innovaderm didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role