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IT Support Specialist - I at The Scion Group - ApplyBlast

IT Support Specialist - I

The Scion Group

3 months ago

3.3 on Glassdoor

Chicago, Illinois, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The IT Support Specialist - I at The Scion Group serves as the first point of contact for all IT-related support requests, handling troubleshooting, ticket dispatching, and user communication across a nationwide portfolio of remote sites. The role involves managing a Windows Server domain environment, maintaining IT asset inventory, and providing end‑user training while ensuring service level agreements are met.

Responsibilities

Serve as first point of contact for IT support requests
Prioritize and assign tickets to appropriate technicians
Maintain documentation and inventory of IT assets

Skills

About The Scion Group

thesciongroup.com

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

Founded

1999

View Profile

The Scion Group is one of North America’s leading owners, operators and advisors of student housing, focused on defining the future of student living. It acquires, develops and manages purpose‑built student housing assets and provides investment management, property/asset management, and advisory services to institutions, developers and universities. Scion emphasizes resident experience, design and operational excellence to drive occupancy and long‑term value across its portfolio.