IT Support Specialist II

The Durst Organization(1 month ago)

New York, United StatesOnsiteFull TimeSenior$70,000 - $85,000Information Technology

About this role

The Senior Information Technology Support Specialist provides advanced desktop and laptop support across the organization, delivering technical guidance and resolving incidents via phone, email, and a ticketing system. The role partners with stakeholders across departments to maintain IT assets, ensure service delivery meets SLAs, and support end users through onboarding, training, and documentation. The position emphasizes continuous professional development and integration of sustainable IT practices.

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Required Skills

Desktop Support
Hardware Troubleshooting
Software Troubleshooting
Windows OS
macOS
iOS
Helpdesk
Asset Management
Network Troubleshooting
Active Directory

+10 more

Qualifications

Bachelor's Degree (Preferred)
CompTIA A+
CompTIA Network+
3-5 Years Experience

About The Durst Organization

durst.org

The Durst Organization is a family‑owned real estate development, investment, and property management firm based in New York City with a history spanning more than 100 years. It develops, owns, and operates a diversified portfolio of commercial and residential properties — from One World Trade Center and One Bryant Park to VIA 57 West and mixed‑use and waterfront projects — offering leasing, development, and tenant services. Durst emphasizes sustainability, community, and long‑term stewardship, pioneering green building practices (including LEED‑certified towers). The company also engages in partnerships, events, and project development beyond NYC to support vibrant urban workplaces and neighborhoods.