IT Support Specialist (Remote, Contract)
INFUSE
About this role
This role involves providing remote IT support in a multilingual environment, focusing on resolving end-user issues, supporting identity operations, and improving workflows and documentation. The position emphasizes proactive problem-solving and continuous improvement in internal tools and processes.
Skills
About INFUSE
infuse.comInfuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.
Recent company news
Newswire.comINFUSE Recognized as a 2025 Inc. Power Partner Award Winner
Nov 5, 2025
Business WirePhoenix3 Holdings Acquires Controlling Interest in Infuse Hospitality
Jun 10, 2025
Seeking AlphaInfuse Asset Management Q3 2025 Letter
Oct 6, 2025
Florida TodayBlue Laser Fusion Wins US Department of Energy 2025 INFUSE Project Award
Oct 2, 2025
CBCUnpaid community theatre work is the norm. This London company wants to change that
Oct 21, 2025
About INFUSE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for INFUSE.
Salary
$40k – $50k
per year