ledgebrook
The IT Helpdesk Supervisor leads and scales day-to-day IT support operations for a fully remote, global workforce. Reporting to the Head of IT, this role manages ticket workflows, mentors the helpdesk team, and serves as an escalation point for complex technical issues while improving processes and user experience.
Ledgebrook is a specialty insurance platform focused on E&S (excess and surplus) coverage for wholesale brokers. It promises the fastest, easiest quoting experience for wholesale brokers, backed by underwriting expertise and digital tools to place lines such as general liability, professional liability, and excess casualty efficiently. Ledgebrook also offers Ledgebrook Re for reinsurance solutions, creating a complete ecosystem for wholesale broker risk placement. With a partner-first approach, Ledgebrook emphasizes speed, expertise, and reliable coverage to help brokers place complex risks quickly.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ledgebrook.
39% below the average for this role