IT Support Specialist

Authentic Brands Group (21 days ago)

New York, NYOnsiteFull TimeMedior$65,000 - $75,000Information Technology

About this role

Authentic is hiring an in-house IT Support Specialist to support technology across the organization as it rapidly grows. The role is hands-on and employee-facing, supporting a mixed Mac/PC environment and core workplace tools such as Office 365 and VOIP services. The position helps sustain day-to-day operations while contributing to the company’s evolving technology environment.

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Required Skills

IT Support
Ticketing Systems
Tier 1 Support
Tier 2 Support
MacOS
Windows
iOS
Active Directory
Microsoft Exchange
Office 365

+19 more

Qualifications

Degree in Computer Science
Degree in Engineering

About Authentic Brands Group

authentic.com

Forter is a fraud-prevention platform that provides real-time automated decisioning to protect e-commerce merchants and marketplaces from payment fraud, account takeover, promo abuse, and bot attacks. Using machine learning, device and behavioral signals, and a global network of merchant data, it evaluates transactions and returns allow/deny/step‑up decisions — often backed by a chargeback or financial guarantee. Forter integrates via APIs and platform plugins with payment gateways, processors, and commerce platforms to stop fraud at scale while minimizing false declines and improving conversion.