IT Support Associate (Entry Level)

Phoenix Digital Health Inc(1 month ago)

Toronto, OntarioOnsiteFull TimeJunior$56,293 - $75,422 (estimated)Engineering

About this role

The IT Support Associate at Phoenix is responsible for managing day-to-day IT support and office technology operations within a Mac-first environment. Key responsibilities include employee onboarding and offboarding, providing technical support for macOS devices, managing hardware requests and inventory, and assisting with network infrastructure support. The associate will also enforce security measures such as multi-factor authentication and assist stakeholders with internal tools and workflows, making this a pivotal role for those early in their IT careers.

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Required Skills

IT Support
Employee Onboarding
Offboarding
Technical Support
macOS Troubleshooting
Hardware Management
Equipment Inventory
Network Support
Connectivity Troubleshooting
Device Management

+11 more

About Phoenix Digital Health Inc

www.phoenix.ca

Phoenix is Canada's leading telemedicine clinic dedicated to men's health, specializing in treatments for erectile dysfunction, hair loss, and weight management. With a focus on personalized care, Phoenix connects patients with licensed Canadian physicians through a discreet online platform, ensuring convenience and privacy. The clinic offers doctor-prescribed medications delivered directly to patients' doors, alongside comprehensive follow-up support. Founded as the first digital health clinic for men in Canada, Phoenix prioritizes accessibility and confidentiality in healthcare.