IT Support Specialist
Sendbird
About this role
An IT Support Specialist on Sendbird’s Information Security team supporting the company’s omnichannel AI communications platform. The role is primarily in-office and focused on maintaining secure, reliable workplace technology and IT operations within a fast-growing AI/SaaS company.
Skills
About Sendbird
sendbird.comSendbird is an AI customer experience platform for enterprises that powers intelligent, omnichannel customer service across chat, voice, and automation. Its adaptable AI agent platform helps businesses deliver conversational experiences that boost engagement and customer loyalty. Sendbird provides APIs and products to embed AI-driven support into apps and workflows, with enterprise-grade features and global operations (offices in San Mateo, Seoul, and Singapore).
Recent company news
Sendbird, a global communication platform company, announced on the 9th that it has raised the autom..
4 days ago
Sendbird Careers, Perks + Culture
1 month ago
Sendbird Appoints Charles Studt as Chief Marketing Officer to Advance Company's AI Innovation and Global Reach
Jul 17, 2025
Q&A with Charles Studt, Chief Marketing Officer at Sendbird
Aug 12, 2025
Sendbird launches omnipresent proactive customer support AI agent
Apr 30, 2025
About Sendbird
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sendbird.
Salary
$114k – $130k
per year