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Universal 1 Credit Union
The IT Support Specialist serves as the frontline tier of the two-level Member & Employee Experience support structure, acting as the primary point of contact for day-to-day IT support requests from employees. This role provides responsive, courteous Tier 1 support, handles routine technical tasks, and manages the flow of support tickets to ensure technology issues are resolved quickly and professionally. The position reports to the MIS Manager and works closely with the Senior IT Support Specialist for technical guidance and escalation.
Founded in 1937, U1 is a not-for-profit financial institution promoting personal, community & financial well-being with beyond-expected service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Universal 1 Credit Union.