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IT Support at Redpin - ApplyBlast

IT Support

Redpin

28 days ago

3.0 on Glassdoor

Hyderabad, Telangana, India

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves delivering remote desktop support to a global team and the Hyderabad office, taking ownership of customer-reported issues from diagnosis to resolution via JIRA. The position requires troubleshooting system-related problems, managing employee onboarding and offboarding, and handling asset management to ensure minimal disruption to business operations. The ideal candidate will possess strong technical skills in IT support and experience with various operating systems and networking protocols.

Responsibilities

Deliver remote desktop support to global teams and resolve customer-reported issues
Diagnose and troubleshoot software and hardware problems to minimize business disruption
Manage employee onboarding and offboarding lifecycles alongside hardware asset management

Skills

Qualifications

BS degree in Information TechnologyBS degree in Computer Science

About Redpin

redpincompany.com

Headquarters

London, England, United Kingdom

Company Size

501-1000 employees

Founded

2023

View Profile

Redpin is a location‑intelligence company that provides indoor positioning, wayfinding, and proximity‑marketing solutions for retailers, malls, airports, and large venues. It combines sensor fusion (Wi‑Fi, BLE beacons, and device signals) with machine learning to deliver real‑time visitor tracking, footfall analytics, personalized notifications, and operational reporting via SDKs and APIs. Redpin supports hardware‑agnostic deployments and integrations with POS and CRM systems so customers can optimize layouts, increase conversions, and improve guest experiences. The company emphasizes data privacy and compliance while turning location data into actionable business insights.

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