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IT System Engineer - Hybrid (Atlanta, GA) at OneDigital - ApplyBlast

IT System Engineer - Hybrid (Atlanta, GA)

OneDigital

20 hours ago

3.1 on Glassdoor

Atlanta, Georgia, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The IT Engineer (Level 2) provides day-to-day technical support and troubleshooting across the enterprise IT environment, resolving hardware, software, network, and account-related issues for end users. This hybrid role, based in Atlanta, GA, involves handling moderately complex tickets independently, collaborating with IT Support and Infrastructure teams, and contributing to a positive end-user support experience. The position requires working in-office 3–4 days per week while following established procedures to maintain system operations.

Responsibilities

Troubleshoot and resolve hardware, software, and connectivity issues for end users
Manage and resolve tickets within established SLAs while maintaining accurate documentation
Perform account administration and endpoint management tasks using Intune and SCCM

Skills

Qualifications

CompTIA A+CompTIA Network+Microsoft Certified: Modern Desktop Administrator Associate

About OneDigital

onedigital.com

Headquarters

Atlanta, Georgia, United States

Company Size

1001-5000 employees

Founded

2000

View Profile

OneDigital is a national advisory firm providing insurance, employee benefits, HR consulting, financial services, and PEO solutions to businesses and individuals. They help clients manage risk, control costs, and plan for long-term success through data-driven strategies and personalized guidance. With over 100,000 clients served nationwide, OneDigital combines workplace benefits, business insurance, retirement planning, and financial education into integrated solutions.