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IT Technical Support - Coordinator 1 at University of New Orleans - ApplyBlast

IT Technical Support - Coordinator 1

University of New Orleans

4 months ago

3.8 on Glassdoor

Baton Rouge, LA

Hybrid

Full Time

Senior

0 applicants

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About this role

This role provides statewide onsite installation, configuration, repair, maintenance, and support for various computing devices and network equipment. The employee manages user accounts on local PCs and servers while utilizing a tracking system to document ticket resolutions. It involves training end users, ensuring disaster continuity, and restoring data from backup systems as needed.

Responsibilities

Perform onsite installation and repair of workstations and printers
Manage user accounts on local PCs and Active Directory
Document ticket resolutions using tracking system software
Train and assist end users with technical issues
Restore data from backup systems for end user support

Skills

Qualifications

Bachelor's Degree in Computer ScienceCompTIA CertificationMicrosoft CertificationHP CertificationCisco Certification

About University of New Orleans

uno.edu

Headquarters

New Orleans, Louisiana, United States

Company Size

1001-5000 employees

Founded

1958

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The University of New Orleans is a place for those who know the future is not something you wait for... it is something you build.

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