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IT Technology Support II at University of Louisville - ApplyBlast

IT Technology Support II

University of Louisville

4 months ago

3.9 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

The University of Louisville School of Dentistry seeks an IT Technology Support II for a Tier 1 desktop support role serving staff, faculty, and students across clinical, academic, and administrative environments. Responsibilities include troubleshooting hardware and software issues, managing AV systems and thin client infrastructure, deploying devices, ensuring cybersecurity compliance, and supporting specialized dental and research technologies.

Responsibilities

Deliver first-line support for university-owned hardware and software
Manage thin client infrastructure and maintain device compliance
Deploy and image PCs, laptops, and peripherals across campus
Ensure timely security patching and OS updates on all devices
Troubleshoot AV equipment and specialized dental research technologies

Skills

Qualifications

High School Diploma or GEDCompTIA A+ CertificationCompTIA Network+ CertificationITIL Certification

About University of Louisville

louisville.edu

Headquarters

Louisville, Kentucky, United States

Company Size

5001-10000 employees

Founded

1798

View Profile

The University of Louisville is a public research university in Louisville, Kentucky, offering a broad range of undergraduate, graduate, and professional programs across arts and sciences, business, engineering, education, law, and health sciences. It combines classroom instruction with research and innovation—particularly in medicine, biomedical research, and engineering—and partners with hospitals, industry, and community organizations to translate discoveries into real-world impact. The university emphasizes student success, workforce development, and regional economic engagement while also supporting a vibrant campus life that includes athletics, cultural programs, and public service.