University of Chicago Charter School

IT User Support Service Desk Support Tech

University of Chicago Charter School(1 month ago)

Chicago, ILOnsiteFull TimeMedior$54,060 - $69,940Social Sciences Computing Services (SSD) - Bradwell
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About this role

The Service Desk Support Specialist provides second-tier IT and operational support for the Institute for Climate and Sustainable Growth through the Social Sciences Computing Services (SSCS) Operations Support Team. The role assists faculty, staff, and researchers with technology onboarding, equipment management, user support, and IT security compliance. The position supports both remote and on-premises users and helps maintain departmental computing resources and inventories.

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Required Skills

  • Windows
  • MacOS
  • Linux
  • Networking
  • Microsoft 365
  • Hardware Support
  • ServiceNow
  • Remote Support
  • Troubleshooting
  • Inventory Management

+2 more

Qualifications

  • Vocational Training
  • Apprenticeship

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