Italian Speaking Streaming Platform Support Representative

This role involves providing essential support to Italian-speaking users of a streaming platform, assisting them with inquiries and troubleshooting technical issues related to account management and streaming quality. The representative will guide users on platform features, maintain accurate records in the CRM system, and collaborate with internal teams to relay user feedback. The position requires fluency in Italian and English, along with prior experience in customer or technical support within the streaming or entertainment industry.