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© All Rights Reserved. ApplyBlast.com
4171430P
The ITIL - Account Service Operations Sr Analyst ensures contracted services are delivered in accordance with agreed SLAs and OLAs while monitoring performance and driving timely resolution of service issues. This role involves conducting service reviews, managing customer relationships, and overseeing incident, problem, and change management governance. The position also focuses on driving continual service improvement initiatives and monitoring third-party vendor performance to optimize operational processes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 4171430P.