Softchoice
The ITIL Specialist will own governance, KPI/SLA visibility, and continual service improvement for Incident Management, Request Fulfillment, and Service Level Management within Softchoice's Managed Services Operations. The role focuses on analytics, reporting, and ensuring practice frameworks are disciplined and measurable as the organization scales.
Every day, thousands of organizations rely on Softchoice to provide insight and expertise that speeds the adoption of technology, while managing cost and risk.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Softchoice.
Softchoice didn’t post a salary, so this is our estimate from similar listings.
35% below the average for this role