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ITSM Automation & Optimization Leader (ITIL Expert) at Northern Trust - ApplyBlast

ITSM Automation & Optimization Leader (ITIL Expert)

Northern Trust

6 months ago

3.7 on Glassdoor

Chicago, IL

Onsite

Full Time

Senior

0 applicants

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About this role

An ITSM Automation & Optimization Leader at Northern Trust leads the transformation of IT Service Management processes, shifting from manual to automated, data-driven operations. This role focuses on strategic leadership, process optimization, and automation implementation across global teams.

Skills

Qualifications

ITIL/ITSM Expertise10+ years IT Service ManagementBanking or Financial Services ExperienceCOBITISO/IEC 20000

About Northern Trust

northerntrust.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1889

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Northern Trust is a financial services firm guided by founding principles of service, expertise, and integrity since 1889. The company offers wealth management, asset servicing, and investment solutions tailored to the needs of individuals, families, and institutions. Its clients include family offices, financial advisors, investment managers, pension funds, nonprofits, and sovereign entities, among others.