ACTION
The ITSM Incident Process Manager at Action defines standards, governance, and performance frameworks for Incident and Major Incident Management across the company's international IT landscape. This role focuses on driving process improvements, influencing stakeholders, and ensuring high-quality service delivery from internal teams and external IT partners. The position involves leading supplier reviews, facilitating governance meetings, and promoting service management best practices to enhance organizational resilience.
Headquarters
Arkel, South Holland, Netherlands
6000+ products in decoration, cleaning, personal care and more ✓ For less than you expect ✓ Always nearby. Check out our assortment on the Action website. | Bezoek vandaag jouw favoriete Action winkel in Nederland!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ACTION.
Specialist - ITSM Major Incident Management
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