Empower AI
The ITSM Process Analyst will support the Department of State's hybrid VPC and global network infrastructure by coordinating incident and service request management, maintaining and enhancing the ServiceNow ticketing system, and driving change management processes. The role involves collaborating with government stakeholders and technical teams to implement improvements, conduct impact analyses, and ensure effective self‑service capabilities.
Headquarters
Reston, Virginia, United States
Company Size
1001-5000 employees
Founded
1989
Empower AI is a U.S. federal government contractor providing artificial intelligence and technology solutions to the military and civilian agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower AI.
26% below the average for this role