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Black Box Network Services Singapore
The ITSM L2 Engineer provides Level 2 support for OpenText ITSM tools, handling incidents, service requests, and problem tickets while ensuring compliance with ITIL processes. The role involves root cause analysis, system monitoring, coordination with L1 and other teams, and participation in change, release, and configuration management activities.
Black Box Network Services provides technology products and voice & data services for businesses. We offer KVM switching, networking solutions, infrastructure support, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Black Box Network Services Singapore.
Black Box Network Services Singapore didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role